Purpose & Goals

To achieve the company mission, we have established the following goals:

• To access and provide necessary services for all seeking in-home services and to provide appropriate referral information to client when needed services are not available

• Assist clients in managing household and personal care activities to maintain independency

• Establish and maintain positive working relationships with all clients to demonstrates the company's responsiveness to their needs

• Encourage an environment that facilitates a team approach that provides an opportunity for each employee to reach his/her maximum potential

Scope of Services

1. HELPING HANDS HOME CARE provides a Registered Nurse who is responsible for supervision of all In-Home Aides services.

2. Our goal is to provide the best, qualified service that is possible, and to pay close attention to:

• Ensuring a "good, fit" with regards to matching the client with the best suited aide available, thereby enhancing continuous quality personal care service.

• Your personal care and supportive service needs.

• Monitoring the client's general condition and surroundings.

• Provide information and referral services to other community services when needed.

3. HELPING HANDS HOME CARE PERSONAL HOME CARE AND HOME HEALTH CARE PROVIDERS DO:

• Provide personal care services such as bathing, grooming, mouth care, skin care, hair care, etc.

• Light housekeeping.

• Remind client of medication schedule.

• Accompany client on outings.

• Assist client in taking care of bills (Home Management).

4. HELPING HANDS HOME CARE PERSONAL HOME CARE AMD HOME HEALTH CARE PROVIDERS DO NOT:

• Collect any kind of blood work or laboratory specimens.

• Administer any type of medicine (shot or pills).

• No heavy or extensive housework.

• Transport client unless previously approved by Social Services and/or HELPING HANDS HOME CARE administrative staff.

• Feed or clean up after pets.

• Mow lawns or care for gardens

• Laundry/hanging out laundry in winter months if temperature is below 50 degrees Fahrenheit.

Rates & Coverage

Helping Hands Home Care, Inc. provides 24 hours, "around the clock" coverage if necessary.  Helping Hands Home Care, Inc. is a Medicaid provider.  Since Medicare often does not provide for in-home aides, private pay rates are discussed on a case by case basis.

Employment

Please call our office at our toll free number (1-877-862-3044) for further information or comments.  We take hiring very seriously and we desire as much personal contact as possible.

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